Transit has an information kiosk 8.5 km north of Te Anau on the way to Milford Sound. The kiosk is open during winter when vehicles travelling the road need to be fitted with chains. This is usually around 20 days a year between June and November.

Kiosk staff provide road users with information on safe driving during winter and check that they are carrying the rights chains and can fit them correctly.

The kiosk has two lanes, with one of them being only for accredited drivers who completed the Bus and Coach Association Programme to improve bus safety on the Milford Road.

Visitors that are not prepared for driving in winter conditions or do not have the right experience can always take a coach from Te Anau instead of driving themselves.

Before you choose a coach, check that they have accredited drivers which means that the drivers have been through training on how to drive on
Milford Road in winter conditions.

While ill-equipped road users can continue to the drive on the road past the kiosk, police could fine them $750 if they decide to drive past warning signs requiring chains further down the Milford Road.

During the first year of operation, Transit along with its contractor Downer EDI Works, will be fine tuning the operation of the kiosk to make sure people find the service useful and can get through the kiosk in a timely fashion.